OPERATING SYSTEMS: Windows NT 4.0, Windows 95, Windows 3.1, UNIX, MS-DOS 6.22, Mac OS System 7.5

HARDWARE: IBM PC, MAC, Fax/Modem, and CD ROM devices.

SOFTWARE: MS Test 3.0, Visual Test 4.0, Visual Source Safe 5.0, Visual Intercept 1.0.5.38, MS Access, MS Word, MS Excel, MS Power Point, MS Outlook, WinZip, LapLink for Windows 95, SQL Server 6.5, Oracle, Synchrologic, Message Peek, Various Internet Applications (FTP, Telnet, Internet Explorer, Netscape Navigator/Communicator), WS_FTP, Various Web Developing tools (Visual Page, PageMaker).

LANGUAGES: Visual Basic, SQL, and HTML.

NETWORK PROTOCOLS/ENVIRONMENT: TCP/IP, FTP and HTTP.

PERSONAL: Team Player, Dynamic, Highly Self-Motivated and Eager to learn. Excellent communication, writing skills, and analytical skills, well organized and responsible, able to handle a great variety of tasks simultaneously and sufficiently, capable to lead QA projects.

EXPERIENCE:

3/98 - Present The SoftAd Group, Inc., Mill Valley, CA Software QA Engineer

• Performing testing of various programs, including both custom and web-based applications
• Work closely with development engineers and clients
• Responsible for design, development and implementation Test Plans, Test Cases, Test Matrix, and Test Reports
• Re-staging client and server machines, making patches, burning CDs
• Configuring clean NT Server(s) and clean '95 client to verify full product life cycle has produced desired results
• Creating Product Installation Instructions
• Verifying code changes/enhancements against actual application functionality to meet specifications
• Creating and executing queries to verify data integrity
• Reporting various software problems using Visual Intercept and FileMaker Pro
• Graphing and reporting outstanding bugs against bugs fixed to determine weakest link in application and thus better prepare for upcoming development cycles
• Maintaining SourceSafe and document procedures surrounding build/installations requirements
• Conducting interviewing and training of new hire QA Engineers
• Leading several testing projects
• Customer Support
• Performed several business trips to clients' locations

2/96-3/98 F.W.E., Cupertino, CA Software QA Engineer

• Conducted testing of HR and Financial applications, involving System Development Life Cycle methodology.
• Software was tested on Windows 3.1, Windows 95 and Windows NT platforms
• Created Test Plans, Test Cases, Test Scenarios for the above system
• Reported various software problems and entered them into the Bug Tracking database, designed in MS Access
• Verified Bugs fixes, performing regression Test, maintained Test Log, evaluated Test Results, and created Test Summary Reports
• Performed manual and automated testing using MS Test 3.0 for Windows for the above systems
• Using MS Test, conducted a wide variety of tests on the way the application looks and performs, and compared the results of the test
• Used MS Test scripts for Regression, User interface testing and generated the test data within the MS Test scripts
• Maintained compatibility of various automation scripts designed in MS Test with weekly software builds
• Created forms, reports, charts, cross-tabs, using MS Access

EDUCATION AND SPECIAL TRAINING:

9/96-Present San Francisco State University, CA (part-time night program) Pursuing a degree in Computer Science

2/96-8/96 PC and MAC WIZARDS, San Francisco, CA

References available upon request.